Delivery & Returns

DELIVERY:

We aim to deliver every parcel within 48 hours from the date of ordering. Most of the time you will receive your parcel the following day if ordered before 2:30pm but sometimes things are outwith our control (traffic, road accidents, bad weather etc.) in these circumstances we ask that you be patient with us, if your delivery is late please call us and we will investigate the situation for you. Most parcels will be delivered by Parcelforce and may require a signature upon delivery.

We deal with many stockists and sometimes we rely on their delivery times to fulfil your order, we take every care to ensure that your product is delivered within the time stated we take no responsibility for third parties and will incur no liability for any late delivery. If you have any questions or concerns regarding the delivery of an item please call us.

Mainland UK

• Standard FREE delivery on orders over £80 + vat (excludes heavier items)
• £7.30 + vat for orders under £80 + vat
• Heavier goods* carriage will be added at checkout

Non Mainland UK & Northern Ireland

• Standard delivery charged at £14.95 (excludes heavier items)
• For Heavier goods please call 0141 429 4444 for pricing as this depends on geological location. Competitive pricing available.

Please note:

• For price and availability of industrial machinery call 0141 429 4444 or fill out the contact form.
• Stihl machinery is only available for collection only.
• Prices exclude VAT by default but you can change this by clicking on the VAT switcher at the top of the page if you want to see prices including VAT.

*Some heavier goods may still have free delivery, this will be stated at checkout.

RETURNS:

Terms and Conditions

• In the unlikely event that an item does not meet your expectations or is faulty or damaged when you receive it, you can obtain a replacement or full refund – provided the product is returned unused in its original packaging and includes any accessories provided as well as any items provided free of charge or as part of a package deal within 14 days of your purchase. Your statutory rights are not affected. Goods must be returned at customer’s expense unless otherwise agreed with a Saw Centre employee.